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Harcourts Ballarat

Cossiosko Holdings Pty Ltd

56 Lydiard St South
Ballarat

Meet the Harcourts Ballarat Team

Get to know us better

About Harcourts Ballarat

Harcourts Ballarat have redefined the role of the real estate company- from a simple sales focus to the expert marketing and negotiating capability today's sellers require. No two properties are the same- so each marketing proposal must be specifically tailored.

In an increasingly fast-paced world, we know that while people want the most professional efficient service, they still prize the fundamentals of honesty and integrity from real estate consultants committed to achieving their client goals.

That's why at Harcourts Ballarat we combine world renowned technology, training and systems with a focus on establishing trust and respect with our clients who always remain at the centre of the process during any real estate transaction.

Through our enormous office network both Australia wide and internationally; we are delivering more buyers to you, which creates a competitive market place, achieving higher prices for your real estate.

Harcourts Ballarat putting the focus on GLOBAL, NATIONAL, LOCAL and most importantly YOU !

Find out more on our website
  • Gerard Cosgrave

    Gerard Cosgrave

    Director / Business Owner

    Spending his early years growing up in Ireland, Gerard has called Australia home for the past 40 years and after an initial career as a Jeweller/Watchmaker, but with an obvious interest in mathematics during his schooling years, he made the transition to Real Estate Sales at the young age of 23. Having found his real passion, along with discovering his talent for communication & the ability to successfully negotiate any sale, Gerard took the next step towards business ownership and enrolled at the Western University of Sydney, where he completed a Business Degree along with his Full Real Estate Agents Licence. Gerard returned to Ballarat to open his own boutique agency of the same name and achieved great success, with the Office quickly expanding to be recognised as one of the top Real Estate Firms in the area. The decision to join the Harcourts Group of Agencies in 2010, ensured that the business would continue to grow whilst reaping the benefits of belonging to a large International firm, with a strong history of leadership and performance in the market place across many countries in the world. The Harcourts Group is continually setting high standards by providing the benchmark in this ever changing Real Estate Industry striving to consistently improve customer service levels and ensuring that its members are fully trained and knowledgeable in all facets of the industry, with compulsory attendance at the recognised and accredited Harcourts Training Academy. With over thirty years of experience in both the Ballarat & Melbourne markets, Gerard has witnessed many changes throughout these years and has earned a reputation for being one of the most successful, energetic and knowledgeable people in the Ballarat property industry today. His leadership skills, along with his ability to identify and attract the top people in the business to join the Harcourts Group, has enabled the company to develop & grow to a staff of 24 by becoming a market leader in the Ballarat District & also recognition Australia wide with the recently announced Real Estate Business Magazine’s Top 50 Sales Offices in Australia. In more recent years Gerard has also gained extensive experience specialising in Land Sub-Division, Speculation Building and Special Project Developments. In 2011 Gerard joined an elite group of athletes who cycled from Melbourne to Brisbane to raise money for Cystic Fibrosis and he personally raised $26,000 (towards a total of $60,000) for this exceptional cause. The Harcourts Foundation (a registered non-profit organisation) along with Harcourts Ballarat, have donated to many local and national charities over the past years, with generous support for their fundraising efforts. His immediate goal is to grow the business to a staff of 30, reach a total of 1,000 properties managed, and continually maintain a strong presence in the Ballarat market whilst gaining the number one Sales Office for Harcourts both state wide and nationally. Gerard has been married to Margot for 25 years and their time away from the business is spent with their two children Stephanie & Patrick, following their various musical performances or enjoying their sporting exploits of cycling, boating or skiing.

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  • Margot Cosgrave

    Margot Cosgrave

    Director / Business Owner

    Margot has spent her earlier adult years developing a career in the Television Industry which included production roles, sales roles, program/publicity positions and on-air hosting roles, which provided her the opportunity to constantly tour many locations across the state as part of a Children’s Television Program, which gained her vast knowledge of the entire Victorian Region, not to mention the enormous personal profile that this exposure gained her prior to commencing in the Real Estate Industry. After the birth of her two children Stephanie & Patrick, Margot returned to study to complete her full Real Estate Agents’ Licence and upon graduating from Swinburne University in Melbourne she has been an individual member of the Real Estate Institute of Victoria for the past 13 years. Margot has consistently played a very active role in the day to day operation of the Office since the business commenced back in February 1996, and in 2010 assisted with the transition to the Harcourts Group with enthusiasm and excitement for what lay ahead. Margot focuses primarily on Client Liaison and continually concentrates on developing good relationships with all clients who have & have had dealings with the office. She has completed several Harcourts Training Academy courses & attended numerous other Real Estate seminars along with many personal development training programs in her endeavours to improve all aspects of the business. Whilst always demonstrating a ‘Can Do’ attitude, Margot is continually readily available to sort out any communication issues with any Harcourts Client promptly and amicably. In recognition of the high stand of customer service continually provided, Harcourts Ballarat was awarded the prestigious Annual National Customer Service Award, presented at the Harcourts Annual Awards Gala Evening on the Gold Coast, which Margot hopes to receive again. When Margot is not spending time building the Harcourts Brand and assisting the Ballarat Team, she is enjoying time with Gerard and their two adult children and also frequently indulges in her other passion, Ballroom Dancing.

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  • Peter Ludbrook

    Peter Ludbrook

    General Manager / Licensed Estate Agent

    Peter was born and raised in Ballarat and has been involved in many local clubs and charity groups during his adult life. His education at Ballarat Grammar was fundamental to the formation of his beliefs and values, and largely why he takes his commitment of providing support and assistance to the wider Ballarat community very seriously. He considers Ballarat a simply Great Place to Live. A qualified Hairdresser, Peter owned and operated his successful salon for twenty years before making the transition into real estate as a Sales Agent for then named Cosgrave Real Estate, notching up 5 years of selling experience from 2006 - 2010. After a very successful foray into the motor vehicle industry being heavily involved in the establishment of a major German manufacturer in the Ballarat market, Peter has now returned to his passion which is the Real Estate Industry, but in the role of General Manager as he leads a team of 12 successful Harcourts Agents in their quest to achieve outstanding results and gain Number 1 market share in the local area. In his words, he ‘feels like I have come home’. Over the last 10 years Peter has been enthusiastically involved in the acquisition and subsequent development & sales of a large Residential Land Subdivision on the fringe of Ballarat. He has bought and sold numerous investment properties along with his wife Brenda and together, they have operated several local Bed & Breakfast businesses for tourists and short term visitors to Ballarat. Peter is passionate about this industry and understands the expectations of service that go along with it extremely well. He is also passionate about the Harcourts Brand and will work closely with the Harcourts Ballarat Sales Team and the massive Harcourts network to assist and implement new and challenging systems & procedures that will take the Harcourts Ballarat Office to a new level of professionalism and client services. Weekends for Peter are often spent down on the coast at Ocean Grove, where he and his wife Brenda, along with young adult children Madelyn & George & grandchild Harry, escape to their peaceful holiday home to relax and unwind. Considering his love for boating and the accessibility of the newly developed Queenscliff Marina, Peter jumps at the opportunity to venture out into Port Phillip Bay with friends on board whenever the weather conditions permit! And if he’s not on the water, he’s in the kitchen trying out new culinary delights! Peter strongly believes that the business will only be as successful as the Team it is made up of, and furthermore, is adamant that his current team is the Best group of individuals that Ballarat has ever witnessed within the same office & he is looking forward to the exciting results that they are capable of achieving.

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  • Brenda Connolly

    Brenda Connolly

    Real Estate Consultant

    Brenda grew up in Ballarat and after moving away for a short period of time came back and settled in her hometown where she has established a substantial profile through her large friendship base, as well as meeting many locals throughout her working career which commenced after completing her schooling at Ballarat High and then Loreto College. Her first career was in office administration within the education industry and then several part time roles in small business after the birth of her 3 children. Brenda loves nothing more than spending time with her beautiful family either camping, holidaying or simply enjoying just being at home on their semi rural property on the outskirts of Ballarat, with a view that Brenda fondly describes as "absolutely magic". She also adds, that the family cat, dog & chooks would certainly agree with her. Since commencing her career in the Real Estate Industry, Brenda certainly admires and appreciates all that the township of Ballarat has to offer, including its streetscapes, architecture, and parks & gardens, but also the close proximity to Melbourne, Warrnambool & Bendigo, where she also likes to visit regularly. Brenda's infectious personality and genuine desire to create 'clients for life' by assisting many couples and families buy and sell their most prized asset, will ensure her continued success as she teams up with award winning Agent Christine Browning as her Business and Sales Manager. This dynamic duo continues to go from strength to strength with their enviable ability to understand peoples needs, along with their fresh honest approach and clear communication skills, as they dedicate their efforts to providing a 5 star service to all clients who chose do business with them.

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  • Christine Browning

    Christine Browning

    Real Estate Consultant

    Born and raised in Ballarat, Christine now lives in Alfredton with her husband and their three children. Christine comes with an expansive business and social network through her husband’s family well known in the local hotel industry. Her career began in Hairdressing and working in a number of successful Ballarat salons. She has also owned and operated family businesses including a General store to recently co- owners of the Star Bar & Café & Motel (now Seymours on Lydiard) Christine has also worked in Corporate Sales for The Ballarat Turf Club and Ballarat 10X. Christine has an outstanding work ethic along with a caring and courteous manner. She provides her clients with old fashioned service and communication, honesty and expertise, along with knowledge required when negotiating skills are needed to guarantee a successful sale. Her passion and motivation along with her enthusiasm is infectious, and guarantees she will bring all of the above and more, to the industry by providing a transparent and honest service. Her philosophy is always to put her clients first, and this is even more important when dealing with clients who are probably going to make one of the biggest decisions of their lives! Christine has chosen to her new career with Harcourts because of the strength of the Harcourt Brand, Superior Business & Information Systems, Proven Marketing tools and strategies, and of course the most important one, incredibly talented, skilled and committed people just like her! Christine has already shown outstanding results and has been ranked within the top 20 agents for Harcourts in Victoria. Christine was proud to be involved in the sale of one of Ballarats property icons, ‘Kryal Castle’. This not only confirms Christine has embraced her career in the Industry by achieving outstanding results, but ensures she will guarantee getting the best results for your home too. Christine has fast established herself as the Lake Gardens area specialist and as part of a successful and award winning team of dedicated sales, property management and administrative professionals, she will certainly exceed your expectations every time. Contact Christine today on 0407 590 085.

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  • Dean Mifsud

    Dean Mifsud

    Sales Assistant

    After 12 months experience in the Property Management department Dean has made an easy transition to Sales and is now working as Sales Assistant to Senior Award-wining agent Jan Millar. Prior to joining Harcourts, Dean spent 5 years employed by IBM after finishing year 12. He has also obtained a Certificate IV in Fitness, which ensures that his fitness level is always of a high standard to endure the pressures and challenges of working in such a fast paced industry as Real Estate. In his spare time, when he's not working or exercising, Dean loves nothing more than to take his motorcycle out on the open road for a long ride.

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  • Dean Parish

    Dean Parish

    Real Estate Consultant

    With a previous professional background having held senior management roles in Healthcare and Information Technology, Dean Parish recently joined Harcourts Real Estate as a Sales Consultant, an achievement that finds him happily in the midst of a dynamic and high-achieving team. A natural leader, Dean is energetic, passionate, committed and determined to succeed – both for himself and for his clients. Already armed with real estate’s requisite communication, time-management and people skills, Dean is well-equipped to thrive in this fast-paced industry and achieve his goal of obtaining the best possible result for his clients. He’s honest, disciplined and hardworking, which all adds up to a strong work ethic that promises to serve him well in his burgeoning career. Dean understands that real estate is just as much about connecting with people as it is about selling property. He sees guiding clients through the campaign process and building genuine, long-term relationships as keys to his success. Dean provides his clients with exceptional customer service, especially when it comes to closing a sale and getting his vendors the best possible price for their properties! Dean’s professional background in IT allows him to leverage technology to the advantage of his clients. Dean lives in Invermay Park with his wife and their four children and in his personal time he enjoys nothing more than camping holidays with his family, or keeping fit with his cycling, running, surfing & basketball sporting interests.

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  • Graeme Paizis

    Graeme Paizis

    Licensed Real Estate Agent

    Graeme is certainly one of the most well-known & respected Real Estate Agents in the Ballarat District by ensuring smooth sailing for all of his clients during their real estate transaction. Graeme’s wealth of experience & knowledge as a fully Licensed Estate Agent ensures confidence & trust amongst his many buying or selling clientele. With a career spanning 27 years Graeme has handled all aspects of real estate including the management, marketing & sale of residential, rural, commercial, business development & land estates. Graeme is a competent Auctioneer & is well known for his influence in the promotion & market growth of the Buninyong Region. Graeme’s friendly & easy going nature combined with his firm teamwork ideals simply add even more strength to Harcourts professional sales team. Graeme is passionate about providing his clients a professional and efficient experience when they deal with him through Harcourts. Graeme provides all of his clients with a wealth of industry knowledge and experience when selling their home, or finding buyers the perfect property for their needs. In his leisure time, Graeme enjoys quality time spent with his family, in particular his 2 grandchildren. He enjoys pottering in the garden and is an active member of the Australian Army Reserve.

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  • Jan Millar

    Jan Millar

    Real Estate Consultant

    Specialising in prestige property and with 20 years of valuable real estate knowledge, Jan is well experienced with the marketing and selling of real estate in all areas of Ballarat. Jan is well known for her attention to detail and care of every facet of a marketing campaign. She is also quite “expert” at identifying the right buyer for a property. Jan loves everything about living and working in Ballarat, and being a lover of the piano and all things opera, she appreciates the many arts and music theatre events Ballarat has to offer. Having made history as the very first wedding couple granted permission to be married in Ballarat's Botanical Gardens several years ago, Jan and her husband Geoff regularly enjoy spending time in Ballarat's beautiful gardens with their young grandchildren. You can be assured of 100% attention to detail when Jan is involved in your sale.

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  • Jason Gigliotti

    Jason Gigliotti

    Associate Director/Licensed Estate Agent

    An accomplished & award winning Auctioneer with over 15 years of industry experience, Jason is a key member of the team at Harcourts Ballarat whilst also managing and operating Harcourts' Creswick office. Jason has successfully negotiated many residential property sales during this time, servicing the needs of a wide variety of clients – right up to the most prestigious properties on Wendouree Parade. Jason has sold over 75 million dollars in property in the just the last 4 years. A fully licensed estate agent, Jason’s knowledge and expertise ensure his clients receive the best real estate advice, further complementing his renowned customer service. As testament to this commitment, Jason has a broad base of long term clients and has been recognised for his ability and determination to achieve such high results, having been recognised throughout the state for his sales achievements. In the last 12 months Jason has been awarded no.2 Sales Agent in the entire Harcourts network across the state, which he is very proud of. Jason considers his relationship with his clients as the key to achieving outstanding results – “Clients need to be assured that they are dealing with someone that they can trust, and I feel that I provide a service that has my clients at ease and involved with the decision-making process”. We are supremely confident that, with Jason, you will have a Real Estate experience to remember for all the right reasons. Jason is married to Elizabeth who is a professional entertainer, and although Jason has no formal training, he can still deliver a fine tune and a dance routine to the envy of his colleagues at Harcourts Ballarat!

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  • Sonia Gray

    Sonia Gray

    Real Estate Consultant

    An impressive past career in business and customer service, including owning and operating 2 small businesses, one of which was located in Ballarat, brought Sonia to the fast-paced and varied world of real estate where she has forged an impressive track record throughout the past decade. A unique depth of understanding of the commitment involved in such a career has stood her in good stead and helping clients achieve their real estate dreams and developing lasting relationships, is a reward in itself. Sonia always aims for a smooth and stress-free process from start to finish which has gained long term friendships with her clients. Nimble and adaptable to her clients’ needs, Sonia takes a creative approach to keeping up with the inevitable changes and challenges in the industry thus ensuring excellent sales results. Strong communication skills and a caring nature endear clients to Sonia, making her the source of many word-of-mouth referrals. She is driven, honest and has an outstanding work ethic and is proud to be a part of the award winning sales division at Harcourt’s Ballarat. Outgoing and approachable by nature, Sonia takes exceptional pleasure in delivering world-class customer service and finds it truly rewarding when clients experience outstanding results. A local to Ballarat, having growing up here, Sonia loves nothing more than watching her community blossom. When Sonia isn’t achieving goals for her clients you will find her at the local netball and football club cheering on her two children, or having a quite BBQ with family and friends.

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  • Stephanie Cosgrave

    Stephanie Cosgrave

    Real Estate Consultant

    Stephanie has been in the Real Estate Industry for nearly 4 years now, & has recently relocated to her home town Ballarat after working and gaining valuable experience in the Melbourne Real Estate market working for the busy Harcourts City Residential Office in Collins Street. After her University studies, Steph gained an interest in business administration & marketing, and soon found herself drawn to real estate industry which seemed like a natural transition considering her family’s real estate background. During her time working for a City office, Steph gained a whole new wealth of knowledge in regards to Real Estate and the Melbourne Market. Her organisational and management skills give her the ability to handle stressful situations and high demands. Stephanie is experienced in many areas of the business and after 12 months as a Property Manager since returning to Ballarat and the family business, Stephanie has moved across to Sales and is enjoying the hectic pace and the daily challenges that this role entails. “I am constantly widening my knowledge and skills, meeting new people and rising to higher demands. I love the fast pace nature of the Real Estate industry, especially within the Harcourts family. I strive to offer a professional and efficient experience for each and every one of our clients.” Outside of the office, Stephanie has an immense passion for performing, including singing, dancing and acting. She is always finding any opportunity to jump in front of the camera or perform on stage! Steph regularly performs in local theatre productions and films & is currently studying acting classes in Melbourne weekly.

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  • Tim Menz

    Tim Menz

    Lifestyle & Rural Manager

    Born and bred in the Ballarat region, Tim has a great appreciation & understanding of the town and the benefits that living in Ballarat provides. After nearly a decade in the agriculture industry he is now pursuing his passion for real estate with the best team in Ballarat, Harcourts. Having personally been involved in the purchase and sale of properties, he understands exactly, the needs that both buyers and sellers have and their expectations of their Agent. He will do everything possible to accommodate these needs, resulting in a well informed and hassle free experience for all parties. Tim encompasses exceptional customer service and people skills, especially when it comes to closing a sale and getting his vendors the best possible price for their properties! Tim’s background in Agriculture has given him a depth of knowledge and experience within the rural sector which provides a good understanding of the requirements of potential buyers and sellers in the rural market. His fresh approach and great work ethic is sure to impress. In his valuable personal time, Tim enjoys his current challenge of renovating his home, in between regularly visiting the Gym and enjoying the odd footy game telecast on the big screen!

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  • Brett Clare

    Brett Clare

    Property Manager

    Brett was born and raised in the picturesque town of Adelaide, where upon completing his schooling, attended Urrbrae Agriculture College. Brett found his passion for Real Estate when he began working for Elders Real Estate in Adelaide, prior to moving on to become housing manager at the South Australian Housing Trust. As a competent property manager, Brett relocated to Ballarat in 1996 and took on the role of assisting Benjamin Partners in building & establishing a new rent roll, which is where he really found his niche in the Real Estate Industry. When Benjamin & Partners Rent Roll was acquired by Gull & Co in 2003, Brett commenced with this company as Senior Property Manager and remained there until recently when the Gull & Co rent roll merged with Harcourts Ballarat. Having acquired his REIV Full Real Estate Licence, Brett retains an invaluable level of knowledge, experience and expertise in a diverse range of areas within the real estate industry. His love of property management is evident through his great determination and ability to provide every single one of his clients with the best possible experience when leasing their Investment. Brett also completed his Certificate 2 & 3 in Business Administration in Ballarat, providing him with the relevant skills and qualifications to successfully run a large property management portfolio. Dreaming of being the next contestant on “MKR, Brett’s passion for cooking has him stirring up a storm in his kitchen at home, with regular dinner parties for family and friends. Brett also enjoys dining out, attending social events, going on walks and travelling to different parts of Australia. Brett’s enthusiasm and dedication to his job ensures the highest quality of service and satisfaction for all his clients.

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  • Ellie Hurst

    Ellie Hurst

    Rental Administrator

    Originally a Melbourne girl, Ellie’s background has always been in Real Estate, with her parents owning and operating Real Estate offices & Business Broking Firms in Melbourne throughout her childhood years. Upon completing her schooling at Tinterns Girls Grammar School in Ringwood, Ellie headed in a completely different direction than her siblings and graduated from the Melbourne Dance College with a Dance Diploma in Performing Arts and Teaching. With her passion for performing taking her all over the world, she also spent time dancing and performing on many Cruise Ships and in between travels gained experience in the hospitality industry. Ellie then took on a role in merchandise management for sporting events in both Melbourne and Overseas. However, the pull of real estate and the desire to settle back in Australia close to family, saw Ellie return to Melbourne briefly and then to Ballarat where she commenced in the Role of Property Manager at Gull & Co. Her move to Harcourts occurred during early 2013 once the Gull Property Management Division was relocated to the Harcourts Group in Lydiard Street South. Ellie feels like a local, now that she has purchased property in Ballarat and has lived in the City for 7 years. She has strong connections with the REIV, as her father is currently a Board Member of the Real Estate Institute of Victoria and she herself, has been elected to the position of Ballarat Regional Area Representative for Property Managers as their representation at management committee meetings at the REIV in Melbourne. Of course she still loves dancing and can often been seen pirouetting along the office corridor, but also enjoys the company of friends & family along with her pet dog, when she is not working or organising her next overseas travel holiday!

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  • Katrina Weidemann

    Katrina Weidemann

    Dept Mgr/Property Management

    With an excellent grounding in communication and customer service skills, Katrina has a passion for Property Management and has consistently improved the Business Development aspect of Harcourts Ballarat, by increasing the Property Management Portfolio organically by more than 20% over the past 12 months simply through offering unparalleled service to clients in her role as Department Manager. Katrina is extremely competent, always tough but fair, and constantly applies herself in a calm & empathetic manner, when managing the rental needs of Landlord’s Investment Properties entrusted to her care on their behalf. At Harcourts we understand that Property Management is not purely about collecting rent, but maximising your dollar return by ensuring the best possible tenant is sourced to provide a long and stable Lease Agreement with minor interruptions to your property/investment. Katrina is always available 24/7 and says she never switches her phone off! Along with her work colleagues, those who deal with Katrina, quickly establish that she is reliable and trustworthy. Her motto is “I always do what I SAY I will do, WHEN I say I will do it!” Katrina has been awarded the prestigious title of No.1 Top Property Manager in Australia for the Harcourts Group for the last 3 consecutive years. A coveted award presented to only those who have excelled in a major way within Property Management businesses, achieving excellence.

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  • Lauren Hodgson

    Lauren Hodgson

    Property Manager

    Lauren has gained many years Property Management experience at another local Real Estate Firm but she now focuses her well-honed attention to detail on managing a portfolio of properties with the dynamic team at Harcourts in the Ballarat area. Lauren has a keen interest in property investment so she has a genuine empathy with her landlords. Her aim is to maximise their returns and ensure that their investments receive the best possible care and attention. Always willing to go that extra mile, Lauren enjoys facing the different challenges every day brings, and resolving them to everyone’s satisfaction. In her spare time Lauren likes to enjoy dining out with her husband, and enjoying the outdoors on weekends.

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  • Melissa Miller
  • Michelle Egglestone
  • Robyn Bush

    Robyn Bush

    Property Manager

    Upon becoming qualified as a Childcare Provider, Robyn quickly established the fundamentals of customer relations in a career that spanned 19 years. Since discovering a love of real estate, Robyn has gained over 5 years’ experience working solely in Property Management and enjoying the aspect of successfully managing her Landlords Investment Properties whilst gaining the admiration and respect from her Industry colleagues & peers. Possessing a genuine passion for the Ballarat area and an excellent knowledge of its many attributes, Robyn’s enthusiasm for Ballarat Real Estate is infectious. With several investment properties herself, Robyn understands clearly the importance of an efficiently managed property, and has established a great rapport with her many clients over the past 5 years. Robyn maintains a constant flow of communication throughout any letting period or maintenance project that she is supervising. Her dedication, diligence and negotiating skills ensure the best possible results. The high level of referrals she receives is a testament to her achievements.

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  • Ruby O'Connor
  • Samantha Smith

    Samantha Smith

    Property Manager

    Samantha has been a part of the Harcourts Real Estate Group for more than 5 years, having gained experience in many different areas within the business. After successfully completing VCE, Samantha spent time working in the retail sector gaining valuable experience in customer service. Samantha commenced her traineeship in Property Management and also spent 12 months as Jason Gigliotti’s personal assistant and receptionist for Harcourts Creswick which gave Samantha increased knowledge and awareness of the wider Harcourts cliental. Samantha has completed her Certificate 4 in Property Services and after 12 months travelling around Australia she has returned to Harcourts to manage her own property portfolio. Samantha lives with her partner Jason on their lifestyle property on the outskirts of Ballarat, which they are currently renovating. With a sound knowledge of all Harcourts landlords, Samantha is a valuable asset to the property management department. Harcourts Ballarat is proud to have Samantha as a part of its highly skilled Property Management Team.

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  • Caitlin Harrison

    Caitlin Harrison

    Receptionist - Ballarat

    Growing up in Ballarat, Caitlin attended Ballarat Grammar School before working in retail and hospitality; which has gained her a passion for exceptional Customer Service. Her organisational skills and warming personality have played an integral part of her role as Reception for our busy Ballarat office. Caitlin says she was privileged to be able to obtain further experience with the advantage of assisting in a family run business during recent years, which gained her exceptional people skills, on top of her outstanding communication abilities, whilst enjoying the challenge of continually expanding her knowledge and qualifications. Her meticulous attention to detail and hard-working attitude are both second to none. Caitlin enjoys spending time with her family and friends, walking her dog, and sneaking away on a tropical getaway when the opportunity arises. She is thoroughly enjoying working as part of a strong Harcourts Culture and looks forward to furthering her career in the Real Estate Industry.

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  • Chahli Curwood-Hyde

    Chahli Curwood-Hyde

    PA to Margot Cosgrave

    With 4 years’ experience in hospitality management, Chahli knows all too well what it takes to successfully multitask and organise in fast paced environments. Growing up in small town Creswick, Chahli attended Loreto College Ballarat where she graduated in 2012. After working full-time as a Team Leader at a local restaurant during her gap year, Chahli made the move to Melbourne. Whilst pursuing a modelling career with a prestigious Melbourne agency, she began work at a popular cafe on the side. It wasn’t long before Chahli was promoted to Assistant Manager and discovered her passion for business and customer service. Chahli is a bubbly and hard-working individual and is loving her new role as Personal Assistant to Director and Business owner Margot Cosgrave. Outside of work, Chahli loves running and socialising with friends, in addition to working towards a Business Degree.

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  • Cheyenne Steenhuis

    Cheyenne Steenhuis

    Receptionist Creswick

    Excellent communication skills and first-rate customer service abilities make Cheyenne a perfect fit for her role as Receptionist with Harcourts. Innate attention to detail and organisational skills are essential to her role as she builds relationships with buyers, sellers and developers ensuring they are provided with an exemplary service. Cheyenne’s positive personality and upbeat outlook makes her a pleasure to do business with. Prior to commencing her real estate career, Cheyenne worked in Sales & Marketing with Simonds Homes, after completing year 12. Born in Queensland but growing up in Ballarat, Cheyenne enjoys everything this beautiful city has to offer and is keen to one day achieve her own property investment portfolio. Currently located at Harcourts’ Creswick office, Cheyenne is enjoying her role of assisting busy Agent Jason Gigliotti, and on the weekends you can find her training her horses and competing in events both locally and across the state.

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  • Matt Holton

    Matt Holton

    Accounts / Administrator

    Ballarat born and raised, ex hairdresser Matt Holton has always had a passion for the property market which saw him change career directions. With an insatiable appetite for learning, Matt has proved his diversity by working in practically every department and role within the business, therefore proving to be an all-rounder and after managing the Accounts & Administration area for over 12 months, he then took on a full time role within the Property Management department as a Leasing Agent and Administrator. His current role is to manage all areas of Administration relating to Tenants & Landlords and regularly assists business owners in an office management role. With well adjusted communication skills, coupled with the determination and positive attitude you’d expect of a top athlete, Matt’s work ethic is exemplary and he regularly needs to be told to ‘go home’ for a rest. Displaying loads of talent and ambition, Matt has the ability to undertake high calibre tasks within the business, considered well beyond his years & his experience. He continually takes extreme pride in everything he undertakes, and, completes all tasks to the highest of standards. Matt still enjoys living in his hometown of Ballarat and loves to keep fit which finds him exercising in his spare time when not at the office. You may also spot him regularly running around Lake Wendouree on a sunny day. Matt enjoys a very active social life and loves a great wine or two. Oh, and to add to that, he’s an IT Whiz as well!!

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  • Patrick Cosgrave

    Patrick Cosgrave

    Sales Cadet

    After completing his schooling at Ballarat Clarendon College, Patrick attended Ormond College whilst he studied Commerce at Melbourne University. In his part-time role with Harcourts, Patrick assists in all areas of Real Estate Sales, and loves spending his weekends conducting Open Homes. In his spare time Patrick is drummer for a local band, and loves nothing better than a competitive game of golf or tennis with his long time friends.

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  • Robyn Bush

    Robyn Bush

    Property Manager

    Upon becoming qualified as a Childcare Provider, Robyn quickly established the fundamentals of customer relations in a career that spanned 19 years. Since discovering a love of real estate, Robyn has gained over 5 years’ experience working solely in Property Management and enjoying the aspect of successfully managing her Landlords Investment Properties whilst gaining the admiration and respect from her Industry colleagues & peers. Possessing a genuine passion for the Ballarat area and an excellent knowledge of its many attributes, Robyn’s enthusiasm for Ballarat Real Estate is infectious. With several investment properties herself, Robyn understands clearly the importance of an efficiently managed property, and has established a great rapport with her many clients over the past 5 years. Robyn maintains a constant flow of communication throughout any letting period or maintenance project that she is supervising. Her dedication, diligence and negotiating skills ensure the best possible results. The high level of referrals she receives is a testament to her achievements.

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  • Sheridan Lofts
  • Tayla Quick

    Tayla Quick

    Sales & Marketing Administrator

    Although only having joined Harcourts a short time ago, Tayla brings to her role experience, efficiency and dedication. She has become proficient with all Harcourts software, procedures and branding requirements, and is a true asset to the company. She is responsible for the day to day management and marketing of properties listed for sale and is a quiet achiever who has learnt how to manage her time whilst prioritizing tasks extremely well. An absolute necessity when assisting 9 busy Sales Agents. When she's not in the office Tayla loves nothing more than spending time with her family camping and fishing.

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