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Harcourts City Residential

Dionne Wilson Pty Ltd

Suite 204, 120 Collins St
MELBOURNE
Phone:
03 9664 8100

Fax:
03 9664 8111

Email: cityresidential@harcourts.com.au
Web:

Meet the Harcourts City Residential Team

Get to know us better

About Harcourts City Residential

Please visit us at our office address above.

Find out more on our website
  • Dionne Wilson

    Business Owner
    mob: 0417 318 705
    Email Send me an email
    web: my website

    After growing up in Shepparton, Dionne's passion for Real Estate was the driving force behind her decision to move to Melbourne. “I commenced my career as a Sales Agent with a fantastic boutique inner city agency who dominated the residential warehouse market, an exciting and new style of real estate in Melbourne at the time”. Having commenced her career in Real Estate in 1997, Dionne enjoys a thorough working knowledge of both residential sales and rental markets. Dionne added her full licence to her resume in 2008 and opened her office, Harcourts City Residential in 2009. “The strength of Brand Harcourts offers, the administration, advertising & technology support along with the acclaimed Harcourts Training Academy help me attract and retain the industries best to form my wonderful team”. Often called upon by work and industry colleagues for advice and support, Dionne is considered an area expert. "A great deal of my business now comes not only from referrals from satisfied clients, but also from industry colleagues I've met throughout the years…… It's the greatest compliment as people from within the industry are often the most critical". "I'm very proud of the reputation I've built over the years and now enjoy helping my team build a reputation they too can be proud of”. “Whilst my roles within the industry have changed over the years, there's never a doubt that real estate is 'home' for me".

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  • Bob Budd

    Sales Consultant
    mob: 0417 318 213
    Email Send me an email
    web: my website

    “Bob is dedicated and very professional in his approach to his work. Bob regularly kept us informed and was very cognisant of our needs. We appreciate Bob’s diligence to ensure our best interests were looked after.” “I think that Melbourne is the greatest city in the world” says Bob and he should have a fair idea as he has seen a great many of them. After travelling much of the world Bob gained valuable work experience in a variety of fields including Customer Service, Construction and Sales & Marketing. Bob is keen to maximise his opportunities in Melbourne and he loves the people he meets. Bob’s experience and life goals then lead him to the Real Estate industry. The obvious choice was to establish a career with Harcourts. “I find Harcourts’ outlook and values to be in line with my own. I feel the Real Estate industry needs more company’s like Harcourts and I am happy to be a part of such a supportive, honest and hardworking group of people”. Bob has a moral code instilled in him that many of his generation lack, his passion to succeed and his great knowledge of the Harcourts systems & technology is a huge advantage to his clients & peers alike. “I have always taken pride in my work and I am always well regarded by customers, employers and fellow workers.” Bob has a long term plan in place and knows that the only way be successful and get a good night’s sleep is to provide the very best service and work incredibly hard for his clients. Communication, service & results, Bob Budd is your dedicated agent.

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  • Faye Wang

    Sales Associate
    mob: 0497 966 649
    Email Send me an email
    web: my website

    After growing up in fast paced Beijing and moving to Australia at age 24, Faye's dream is to help people achieve their dreams in Real Estate. Faye has unrivalled passion and enthusiasm for Real Estate which is evident the moment you speak with her. "Everything related to real estate excites me." Say’s Faye. Faye is bilingual with Fluency in Mandarin and English which positions her perfectly in the Melbourne inner city real estate market. Faye doesn’t just speak Chinese but having lived the majority of her life in China means she works well with clients not just from a language perspective but culturally as well. Having commenced her real estate career in one of the best Real Estate agencies in Beijing in 2010, once in Australia, Faye soon found her way to Melbourne and to the Harcourts Family. Faye had successfully assisted her previous team to deliver quality customer service, on time, in a high pressure environment. Faye built rapport with her clients ensuring ongoing long term relationships; these traits are valued and now enjoyed by the Harcourts City Residential team. "I care about people and I know what they need because I listen to my clients and I would love to get to know them as a friend instead of their agent." Faye stays positive and focused no matter what the task ahead. "Being disciplined, honest, empathetic, reliable and likable are important qualities for real estate agents. I always keep my eyes on those qualities and besides that, I study hard and work hard." Faye states. Always up for a chat by phone or in person about the culture difference between other countries and Australia. "I am proud of quickly adjusting to living in a new culture. I am always happy to share my experience with you and I would love to hear about your experience too." Faye invites. 生活在快节奏的北京,霏霏在她24岁的时候来到了澳洲。她的梦想是帮助人们实现家的梦想。 霏霏对房地产行业有着无与伦比的热情和积极的态度,这一点将会在您与她交谈的过程中体现的淋漓尽致。 “任何跟房地产相关的人与事使是我感到很兴奋!”霏霏说。 霏霏流利的普通话和英语是她能够完全胜任墨尔本市区房地产市场销售的职位。 霏霏不仅会说中文,最重要的是她大部分生活在中国,这就意味着她能够很好地处理与客户之间的关系,而并不只是从语言的角度上,在文化层面上也是如此。 霏霏房地产的职业生涯起源于北京,曾在2010年,霏霏就在北京其中一个著名的房地产公司就职。此后,她选择了出国,很快就在墨尔本找到了她自己的路,融入了哈考特(Harcourts)这个大家庭。 在霏霏曾经协助她以前的销售团队提供优质的客户服务,在此期间,霏霏体现出了能够在高压力高强度环境下取得良好成果的特质。 霏霏一直跟她的客户相处的非常融洽,并与他们长期建立着良好的关系。 这些特质在房地产行业内很有价值,现在霏霏的这些特质也带到了我们哈考特城市住宅(Harcourts City Residential)团队。 “我对我的客户非常关心,我明确地知道他们需要的是什么,这是因为我聆听他们的倾诉,而不仅仅是讲给他们听。我喜欢把我的客户当做朋友去相处,而并没有把自己仅仅当做是他们的房产经纪人。” 在任务面前,霏霏永远保持着积极和专注的态度。 “有纪律性,真诚,善解人意,可靠 和讨喜是房地产人员所需要具备的最重要的素质。 我总是谨记并保持着这些特质,此外我特别的努力学习,努力工作。”霏霏陈述到。 对于想要交流澳大利亚与其他国家文化差异方面,霏霏总是洗耳恭听,她很乐于接到任何有关咨询文化差异的电话。 “我对于自己能够很快适应一个全新的文化感到很自豪, 我很乐意能够与您分享我在海外的生活经验以及如何克服文化差异困难的经历,并且我也更愿意听听您的不同经历。”霏霏

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  • James Edmundson

    Sales Consultant
    mob: 0411 456 770
    Email Send me an email
    web: my website

    After attaining his Bachelor of science in IT James discovered that his passion lay in helping people more than computers. His strong technical background matched with an approachable demeanour allows James to make complex concepts seem simple to understand, making the choice, whether buying or selling, an easy one. “I tell all my clients that I want it to be as easy as saying ‘yes’ or ’no’, let me do the rest” and with his comprehensive market analysis, proven marketing strategies, detailed activity reports and professional negotiation skills you will never be left wondering which decision is right for you. Always happy for a chat or a catch up over coffee about Melbournes vibrant culture, James is a local who shares a lot of the same passions and concerns as you. “ I don’t just sell real estate here, I live here”

    view my listings
  • Rachel Niu

    Sales Associate
    mob: 0497 955 577
    Email Send me an email

    Born & raised in China before completing a Commerce degree at Melbourne University majoring in Accounting and Finance, Rachel finally followed her true passion into real estate after she established her own property investment portfolio in Melbourne. Rachel began her career in Sales and Rental Support in an established agency in Melbourne CBD gaining a thorough understanding of every aspect of a real estate transaction before moving into a Sales role and setting her sights on achieving the best results possible for her clients. "I'm committed to customer satisfaction. I like to ensure a smooth and enjoyable sales experience" Rachel says. Highly sought after as a bi-lingual negotiator with a warm, friendly disposition, Rachel possess what both local and overseas buyers are looking for when seeking a new home or investment property in Melbourne City. "Speaking Chinese is one thing, understanding the Chinese cultures in particular their property interests and the way they negotiate is another, I'm glad to be able to bring the language and cultural understanding together for that smooth and enjoyable experience I mentioned earlier" Rachel continued. You can be assured that you're in good hands when you choose Rachel to assist with buying or selling your home or investment property.

    view my listings
  • Stuart Kennett

    Sales Consultant
    mob: 0497 966 989
    Email Send me an email
    web: my website

    Spending a lifetime in the service industries is not everyone’s idea of heaven, Stuart definitely being the exception. Having working in the fast paced cafe scene in the C.B.D Melbourne for over 15 years, Stuart has revelled in the quid pro quo and building of long lasting relationships that are the hallmark of good service. Naturally, when making the change to real estate he chose Harcourts. “Nobody wants to go home thinking they haven’t achieved the best result possible, it just made sense to choose an industry leader, in order to give the best results for my clients”. Born and bred in Melbourne, Stuart enjoys all things sport, great dining experiences and quality time with his daughter. Before having his daughter, Stuart was quite taken with inner city living and now seeks to reinvigorate that love by connecting sellers, with the right buyers for the right properties. Always ready for his next enquiry Stuart is looking forward to your call. “Real estate is just what I expected fast paced and exciting, I’ve met so many great people and look forward to meeting many more”

    view my listings
  • Esme Gordon

    Business Development Manager
    mob: 0417 008 913
    Email Send me an email
    web: my website

    Beginning her career with Harcourts in 2002 in a small, sunny part of New Zealand known as the Bay of Plenty Esmé soon realised that her love for Real Estate was much stronger than just putting people and property together. Quickly excelling from a part time receptionist role to a sole charge position in a top performing office she thrived as an office administrator gaining the trust, confidence and friendships of colleagues and clients alike. After developing widespread knowledge within the property industry in NZ the itch then came to travel and experience life on the other side of the water. Moving to Melbourne in early 2011 Esmé jumped at the chance to continue her career under the Harcourts umbrella ‘I am thrilled to be part of the City Residential team. Their systems, technology and processes are second to none’. Initially joining the team as a Property Manager Esmé found her true calling was securing new business in the rental department and the move into the Business Development role was a natural progression. Esmé offers a professional, down to earth service that keeps her clients completely informed treating every situation with the respect and understanding it deserves. ‘Esme is re-setting the standard of what is possible in providing customer service excellence. She has an unflinching commitment to efficiency and professionalism. She is passionate about her work, and she knows how to steer around the traps and pitfalls of renting out a property. We have had investment properties before, so we are not new property investors. However, Esme has taught us so much in the short time she has commenced managing our property we have really come to value her guidance and recommendations.’ Jason & Charmaine – Landlords. Having always been described as a confident communicator with boundless energy and enthusiasm Esmé takes great pride in exceeding people’s expectations and is looking forward to continuing her solid reputation in the ever changing world of Real Estate.

    view my listings
  • Kate Thorne

    Leasing Consultant / Assistant Property Manager
    mob: 0497 966 959
    Email Send me an email

    view my listings
  • Faye Wang

    Sales Associate
    mob: 0497 966 649
    Email Send me an email
    web: my website

    After growing up in fast paced Beijing and moving to Australia at age 24, Faye's dream is to help people achieve their dreams in Real Estate. Faye has unrivalled passion and enthusiasm for Real Estate which is evident the moment you speak with her. "Everything related to real estate excites me." Say’s Faye. Faye is bilingual with Fluency in Mandarin and English which positions her perfectly in the Melbourne inner city real estate market. Faye doesn’t just speak Chinese but having lived the majority of her life in China means she works well with clients not just from a language perspective but culturally as well. Having commenced her real estate career in one of the best Real Estate agencies in Beijing in 2010, once in Australia, Faye soon found her way to Melbourne and to the Harcourts Family. Faye had successfully assisted her previous team to deliver quality customer service, on time, in a high pressure environment. Faye built rapport with her clients ensuring ongoing long term relationships; these traits are valued and now enjoyed by the Harcourts City Residential team. "I care about people and I know what they need because I listen to my clients and I would love to get to know them as a friend instead of their agent." Faye stays positive and focused no matter what the task ahead. "Being disciplined, honest, empathetic, reliable and likable are important qualities for real estate agents. I always keep my eyes on those qualities and besides that, I study hard and work hard." Faye states. Always up for a chat by phone or in person about the culture difference between other countries and Australia. "I am proud of quickly adjusting to living in a new culture. I am always happy to share my experience with you and I would love to hear about your experience too." Faye invites. 生活在快节奏的北京,霏霏在她24岁的时候来到了澳洲。她的梦想是帮助人们实现家的梦想。 霏霏对房地产行业有着无与伦比的热情和积极的态度,这一点将会在您与她交谈的过程中体现的淋漓尽致。 “任何跟房地产相关的人与事使是我感到很兴奋!”霏霏说。 霏霏流利的普通话和英语是她能够完全胜任墨尔本市区房地产市场销售的职位。 霏霏不仅会说中文,最重要的是她大部分生活在中国,这就意味着她能够很好地处理与客户之间的关系,而并不只是从语言的角度上,在文化层面上也是如此。 霏霏房地产的职业生涯起源于北京,曾在2010年,霏霏就在北京其中一个著名的房地产公司就职。此后,她选择了出国,很快就在墨尔本找到了她自己的路,融入了哈考特(Harcourts)这个大家庭。 在霏霏曾经协助她以前的销售团队提供优质的客户服务,在此期间,霏霏体现出了能够在高压力高强度环境下取得良好成果的特质。 霏霏一直跟她的客户相处的非常融洽,并与他们长期建立着良好的关系。 这些特质在房地产行业内很有价值,现在霏霏的这些特质也带到了我们哈考特城市住宅(Harcourts City Residential)团队。 “我对我的客户非常关心,我明确地知道他们需要的是什么,这是因为我聆听他们的倾诉,而不仅仅是讲给他们听。我喜欢把我的客户当做朋友去相处,而并没有把自己仅仅当做是他们的房产经纪人。” 在任务面前,霏霏永远保持着积极和专注的态度。 “有纪律性,真诚,善解人意,可靠 和讨喜是房地产人员所需要具备的最重要的素质。 我总是谨记并保持着这些特质,此外我特别的努力学习,努力工作。”霏霏陈述到。 对于想要交流澳大利亚与其他国家文化差异方面,霏霏总是洗耳恭听,她很乐于接到任何有关咨询文化差异的电话。 “我对于自己能够很快适应一个全新的文化感到很自豪, 我很乐意能够与您分享我在海外的生活经验以及如何克服文化差异困难的经历,并且我也更愿意听听您的不同经历。”霏霏

    view my listings
  • James Edmundson

    Sales Consultant
    mob: 0411 456 770
    Email Send me an email
    web: my website

    After attaining his Bachelor of science in IT James discovered that his passion lay in helping people more than computers. His strong technical background matched with an approachable demeanour allows James to make complex concepts seem simple to understand, making the choice, whether buying or selling, an easy one. “I tell all my clients that I want it to be as easy as saying ‘yes’ or ’no’, let me do the rest” and with his comprehensive market analysis, proven marketing strategies, detailed activity reports and professional negotiation skills you will never be left wondering which decision is right for you. Always happy for a chat or a catch up over coffee about Melbournes vibrant culture, James is a local who shares a lot of the same passions and concerns as you. “ I don’t just sell real estate here, I live here”

    view my listings
  • Kate Thorne

    Leasing Consultant / Assistant Property Manager
    mob: 0497 966 959
    Email Send me an email

    view my listings
  • Leigh Olsen

    Marketing & Sales Administrator

    view my profile
  • Rachel Niu

    Sales Associate
    mob: 0497 955 577
    Email Send me an email

    Born & raised in China before completing a Commerce degree at Melbourne University majoring in Accounting and Finance, Rachel finally followed her true passion into real estate after she established her own property investment portfolio in Melbourne. Rachel began her career in Sales and Rental Support in an established agency in Melbourne CBD gaining a thorough understanding of every aspect of a real estate transaction before moving into a Sales role and setting her sights on achieving the best results possible for her clients. "I'm committed to customer satisfaction. I like to ensure a smooth and enjoyable sales experience" Rachel says. Highly sought after as a bi-lingual negotiator with a warm, friendly disposition, Rachel possess what both local and overseas buyers are looking for when seeking a new home or investment property in Melbourne City. "Speaking Chinese is one thing, understanding the Chinese cultures in particular their property interests and the way they negotiate is another, I'm glad to be able to bring the language and cultural understanding together for that smooth and enjoyable experience I mentioned earlier" Rachel continued. You can be assured that you're in good hands when you choose Rachel to assist with buying or selling your home or investment property.

    view my listings
  • Stuart Kennett

    Sales Consultant
    mob: 0497 966 989
    Email Send me an email
    web: my website

    Spending a lifetime in the service industries is not everyone’s idea of heaven, Stuart definitely being the exception. Having working in the fast paced cafe scene in the C.B.D Melbourne for over 15 years, Stuart has revelled in the quid pro quo and building of long lasting relationships that are the hallmark of good service. Naturally, when making the change to real estate he chose Harcourts. “Nobody wants to go home thinking they haven’t achieved the best result possible, it just made sense to choose an industry leader, in order to give the best results for my clients”. Born and bred in Melbourne, Stuart enjoys all things sport, great dining experiences and quality time with his daughter. Before having his daughter, Stuart was quite taken with inner city living and now seeks to reinvigorate that love by connecting sellers, with the right buyers for the right properties. Always ready for his next enquiry Stuart is looking forward to your call. “Real estate is just what I expected fast paced and exciting, I’ve met so many great people and look forward to meeting many more”

    view my listings

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